Gregory Pelletier

Game Developer & CS Student · Enterprise IT Professional
gspelletier@student.fullsail.edu linkedin.com/in/gregory-pelletier-a344b5355 github.com/GregoryPelletier Kissimmee, FL
Summary

Computer Science student at Full Sail University with a decade of enterprise IT leadership experience across healthcare, retail technology, and manufacturing. Former Informatics Core Director at two Harvard-affiliated teaching hospitals, Geek Squad manager, and systems administrator. Transitioning technical leadership experience into game development and software engineering, with proven strengths in C++, OOP, systems design, and building reliable software under real-world constraints.

Work Experience
Informatics Core Director
Brigham and Women's Hospital · Massachusetts General Hospital — Boston, MA
  • Directed IT operations for two major Harvard-affiliated teaching hospitals, overseeing enterprise Mac, Windows, and Linux environments across clinical and research departments.
  • Managed infrastructure reliability in a high-availability environment where uptime directly impacted patient care and research continuity.
  • Coordinated cross-departmental IT initiatives and served as the primary technical liaison between clinical staff and engineering teams.
Systems Administrator
Viratec Thin Films — Minnesota
  • Administered systems and network infrastructure in a manufacturing and thin-film research environment.
  • Responsible for server maintenance, workstation management, and ensuring operational continuity across production and engineering departments.
Geek Squad Manager
Best Buy — Geek Squad
  • Managed a team of technicians in a high-volume consumer technology service environment.
  • Oversaw service operations, technician training, performance tracking, and customer escalation resolution.
  • Maintained hands-on technical proficiency across hardware repair, software troubleshooting, and home networking.
Systems Administrator
NetMorf Inc. — Boston, MA
  • Administered systems infrastructure at a dot-com era startup developing SiteMorfer, software that rendered corporate web content onto early mobile phones and PDAs.
  • Supported rapid growth operations until the company's abrupt closure in March 2001 following a last-minute investor withdrawal ahead of a Series C funding round.
Education
Full Sail University In Progress · Kissimmee, FL
Bachelor of Science — Computer Science
  • Concentrations: Game Development · Computer Programming · Information Technology
  • Coursework includes C++ OOP, pointers and memory management, file I/O, SDL2 graphics, functional programming, and data structures.
  • Current course: Data Structures and Algorithms.
Full Sail University Completed · Kissimmee, FL
Associate of Science — Information Technology
  • Foundation in networking, systems administration, hardware, and IT infrastructure management.
Projects
Greg's Grill — C++ Restaurant Ordering System Full Sail University — Portfolio Project
  • Built a fully featured console application across seven classes with file persistence, password-protected manager mode, daily sales reporting, order archiving via Windows file APIs, and a two-column Unicode console UI using parallel vector printing.
  • Applied Clean Code principles throughout: consistent comment alignment, single-responsibility methods, and deliberate refactoring passes.
Functional Programming — Battle Simulator Full Sail University — Lab Project
  • Built a turn-based battle simulation using fully immutable functions and std::uniform_int_distribution for high-quality randomness.
  • Extended the base assignment into a Batman vs. Joker text adventure with atmospheric story beats and a branching epilogue.
Skills
C++ Python C# JavaScript HTML / CSS SQL OOP File I/O Clean Code & Refactoring Git Visual Studio Mac · Windows · Linux Enterprise IT Systems Administration Networking & Infrastructure Clinical Informatics Team Leadership